Premium Subscription

Anytime. Anywhere.

Learn MoreSubscribe Now

Improving Your OnBase User Experience

SECTION 1: Course Instruction

01 Launch Course

SECTION 2: Final Assessment (Earn 80% or higher to earn credit)

02 Final Assessment

Keeping your OnBase system efficient and relevant is key to the success of your organization, and keeping users happy is always a major part of that challenge. After years of working with customers, the User Experience Team at Hyland has discovered many common steps to improving the usability of your OnBase system.

Join the User Experience Team as they highlight lessons learned from working with hundreds of customers. This course covers three easy steps to planning, maintaining, and improving your system’s growth and usability, simple research techniques to better understand your users and their problems, as well as quick and simple configuration changes that can lead to better outcomes for your user base.

  • Premium
  • P1493
  • Beginner
  • 1 hr 14 mins
  • Available with Premium Subscription

This course requires a Premium Subscription. Login to learn more.


Prerequisites
There are no prerequisites for this course.
Topics Covered
  • Identifying user experience issues
  • Designing a plan for usability goals
  • Reviewing your OnBase system
  • Leveraging surveys
  • Taking advantage of reporting
  • Conducting user shadowing
  • Upgrading resources
  • Techniques to improve usability