OnBase Certifications

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OnBase Certified Support Engineer (OCSE)

The OnBase Certified Support Engineer (OCSE) certification is awarded to OnBase professionals who demonstrate the ability to resolve customer issues as the first line of support for an OnBase solution.

Certification Steps

1

Successfully Complete the Pre-Installation eLearning Course

This 90-minute, eLearning course provides you with the essential background information you need to succeed in all level-one OnBase courses.

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2

Successfully Complete Introduction to Installation or System Administration Course

For Partners, the Introduction to Installation course prepares IT Professionals for their role as OnBase Installers. For Customers, the System Administration course prepares you for your role as OnBase System Administrators.

Introduction to InstallSystem Administration

3

Successfully Complete the Supporting OnBase Course

This five (5) day course will help you develop the practical skills needed to diagnose and troubleshoot common OnBase support issues.

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4

Complete an Implementation Report

Download, fully complete, and submit the OnBase Implementation Report (IR). The IR will be reviewed and certification will be granted.

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Recertification Options

OPTION 1

Attend Any Two TechQuest Sessions.

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OPTION 2

Re-Take the Supporting OnBase Course.

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FAQs

Do you still have questions about the OCSE certification?

These courses are required because they provide the foundation of knowledge necessary for you to be successful in the Supporting OnBase course.
All OnBase certifications are valid for two years and can be easily renewed in two-year increments.
See the Recertification Options section above with details on how to renew your certification for an additional 2 years.
To view the status of your OnBase certifications, see your training transcript by clicking the My Training tab at the top of the page.
Absolutely! As long as your certifications are current, we encourage you to include them in your resume or e-mail signature.
You will retain your OnBase certifications until they expire, but you will not have access to OnBase resources or systems until you are again employed by an authorized OnBase partner or customer.