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Exam Retake Policy

Below are the exam retake policies for customer and partner courses. In order to request an exam retake, locate the course name in the list below and follow the instructions to request a retake. Individuals with deferred success must submit the exam retake request and retake the exam within 6 months from the original class date. If you have questions, please contact ExamRetake@hyland.com.

Advanced System Administration

Individuals with deferred success will need to contact ExamRetake@hyland.com to schedule a time to retake the exam online. In the event the student has deferred success on the exam retake, they will need to attend the full course again in order to retake the exam. In the event a student is required to attend the full course again, they will be financially responsible for all costs incurred. Registration for the course can be completed on Training.OnBase.com (here).

API

Individuals with deferred success will need to contact ExamRetake@hyland.com to schedule a time to retake the exam. At the instructor’s discretion, Individuals may be granted one attempt, at no additional cost, to retake the exam online; otherwise, they will need to attend the full course again. In the event the student has deferred success on the exam retake, they will need to attend the full course again in order to retake the exam. In the event a student is required to attend the full course again, they will be financially responsible for all costs incurred. Registration for the course can be completed on Training.OnBase.com (here).

Introduction to Installation

Individuals with deferred success can retake the multiple choice exam equivalency online. No additional cost, unlimited attempts. To request access to the exam contact ExamRetake@hyland.com.

Introduction to Workflow

Individuals with deferred success can retake the multiple choice exam equivalency online. No additional cost, unlimited attempts. To request access to the exam contact ExamRetake@hyland.com.

Installer Certification

Individuals with deferred success will need to contact ExamRetake@hyland.com to schedule a time to retake the exam. At the instructor’s discretion, Individuals may be granted one attempt, at no additional cost, to retake the exam online; otherwise, they will need to attend the full course again. In the event the student has deferred success on the exam retake, they will need to attend the full course again in order to retake the exam. In the event a student is required to attend the full course again, they will be financially responsible for all costs incurred. Registration for the course can be completed on Training.OnBase.com (here).

OnBase Capture Solutions

Individuals with deferred success will need to contact ExamRetake@hyland.com to schedule a time to retake the exam. At the instructor’s discretion, Individuals may be granted one attempt, at no additional cost, to retake the exam online; otherwise, they will need to attend the full course again. In the event the student has deferred success on the exam retake, they will need to attend the full course again in order to retake the exam. In the event a student is required to attend the full course again, they will be financially responsible for all costs incurred. Registration for the course can be completed on Training.OnBase.com (here).

OnBase Fundamentals

Individuals with deferred success can retake the multiple choice exam equivalency online. No additional cost, unlimited attempts. To request access to the exam contact ExamRetake@hyland.com.

Supporting OnBase

Individuals with deferred success will need to contact ExamRetake@hyland.com to schedule a time to retake the exam online. In the event the student has deferred success on the exam retake, they will need to attend the full course again in order to retake the exam. In the event a student is required to attend the full course again, they will be financially responsible for all costs incurred. Registration for the course can be completed on Training.OnBase.com (here).

System Administration

Individuals with deferred success can retake the multiple choice exam equivalency online. No additional cost, unlimited attempts. To request access to the exam contact ExamRetake@hyland.com.

Workflow Design

Individuals with deferred success will need to contact ExamRetake@hyland.com to schedule a time to retake the exam. At the instructor’s discretion, Individuals may be granted one attempt, at no additional cost, to retake the exam online; otherwise, they will need to attend the full course again. In the event the student has deferred success on the exam retake, they will need to attend the full course again in order to retake the exam. In the event a student is required to attend the full course again, they will be financially responsible for all costs incurred. Registration for the course can be completed on Training.OnBase.com (here).

WorkView Implementation

Individuals with deferred success will need to contact ExamRetake@hyland.com to schedule a time to retake the exam online. In the event the student has deferred success on the exam retake, they will need to attend the full course again in order to retake the exam. In the event a student is required to attend the full course again, they will be financially responsible for all costs incurred. Registration for the course can be completed on Training.OnBase.com (here).

International Training

For International exam retakes, please contact ExamRetake@hyland.com.

Other Courses

If you have a question regarding an exam retake that is not listed above, please contact ExamRetake@hyland.com